Shipping, Returns and Refunds

Shipping, Delivery, Returns and Refunds

Shipping Information
All in-stock products generally ship within 24-48 hours after the order is placed, excluding weekends.  Domestic backordered items are usually shipped within 3-7 business days once stock is available.

How to get FREE Shipping:

1. Place your online order of $75 or more for free ground shipping and you are shipping to the Continental U.S.
3. Your shipment should arrive within 1-2 weeks from your order

Domestic Shipping Methods and Rates*

First Class / UPS ground…….$7.95
*Pricing based on retail orders shipped within the U.S. weighing 3 pounds or less.

Once a package ships, it will usually takes between 1-2 weeks for it to reach its destination.

Returns and Refunds

30-Day Satisfaction Guarantee! If you are not satisfied with your health supplement purchase, please contact our Customer Service Department at 281-261-9616 or email us at

You will then receive a Return Merchandise Authorization (RMA) number. Write the RMA number legibly on the outside of the box containing the returned items and mail it to: The Health Shack Returns Department within 10 days of the RMA issuance. Only one opened bottle of each product will be accepted for return.

Your order will be refunded, less shipping, when the package is delivered within the 30-Day Satisfaction Guarantee period. The 30-Day period is defined by the day the product ships. For your security, return your package with an insured carrier and retain a receipt for your records